Name:                                          Joe Chris Santos                                         

 

Mobile:                                           (612) 916-2278

 

E-mail Address:                Jcasantos30@yahoo.com

 

SUMMARY

 

-              Senior SAP Technical Lead with almost 16 years of IT experience which include almost 12 years of experience utilizing SAP ABAP, PI and MII and 4 years as Oracle Systems Analyst/Programmer

-              More than four years overall experience as a Technical Architect managing small to medium size teams both on-site and off-shore

-              Directly involved in 10 small and large implementation projects of the SAP modules – PM, MM, SD, WM, SCM, LE, PP-PI (two implementations), PS, QM, FI/CO, HR (three implementations) – Time Management, Payroll

-              Experienced Full ERP Project Implementation Cycle of SAP R/3 and ECC/MII/MES - worked through all phases of Initiation, Project Planning, Analysis and Design, Realization/Development, Testing, Transition approaches, 

Off-shore Training, Go Live and Production Support

-              Great interpersonal and communication skills

 

TECHNICAL EXPERTISE

 

SAP ECC 5 and 6 / SAP R3 / ABAP / MII 12.1.10 / PI 7.1

ABAP Workbench, ABAP editor, Data Dictionary, ABAP Programming, Reports (Conventional, interactive, ALV List/Grid, SAP Query), Dialog/Module Pool Programming, Screen/Menu Painter, Batch input/BDC/Call Transaction programs, IDOCS/ALE and EDI, User-exits, LSMW, SAP Scripts, Smart Forms, Transaction/Screen variants, Function modules use/development, RFC, Procedural and Object Oriented Programming, enhancements, Logical Database, HR programming, Direct Input/update, BAPI’s, Object Transports, RF programming, barcode label design, SAP interface with native SQL, MES Interface with ECC using MII, XML, HTML, Javascript, Adobe CS5, Web technologies, Zebra Label Designer, SAP Netweaver, SAP PI, Cransoft, Winshuttle

 

Cross Applications

EDUCATION

 

B. S. Computer Engineering (Graduated Cum Laude)

AMA Computer University - QC

Project 8, Quezon City, Philippines

TECHNICAL TRAININGS

 

BC400 (ABAP Workbench: Foundation and Concepts), BC401 (ABAP Objects), BC402 (Advance ABAP), BC430 (ABAP Dictionary), BC410 (Programming User Dialogs), BC425 (Enhancements and Modifications), General Ledger - Inquiry and Reporting, SAP R/3 End-User - Basic Order Processing, SQL Foundation, Relational Database Design, Oracle Developer 2000(Forms and Reports), Oracle Designer 2000, Oracle Architecture, Applications Tuning, Data Warehousing, HTML, Javascript, CSS

PROJECT EXPERIENCE

 

I.              St. Jude Medical Inc.

St. Jude Medical develops medical technology and services that focuses treatments for cardiac, neurological and chronic pain

patients worldwide located in St. Paul, Minnesota.

 

Sr. Technical Developer, ABAP/MII/PI (PP, SD, WM, QM, MM, FI/CO, SCM, LE, APO, CRM, GTS)

November 2010 - Present

 

          Responsibilities/Contribution:

·          Project and Production support Technical lead

·          Program development, testing and documentation of high and medium complexity of several Reports, Dynpro/Dialog Programs, Forms, Workflows, Enhancements, MII and PI interfaces monitoring of several SAP systems utilized by the company

·          Heavily involved in a major implementation, CRMD Release 7, and a key project resource utilizing ABAP and SAP MII (Integration and Dashboard Reports) focusing on the MES interface to SAP ECC with MII as middleware and dashboard reporting tool

·          Leading and mentoring a team of 6 members to resolve production support issues assigned to the SAP Development team

·          Assign workload assignments, providing day-to-day work direction to team members and accepting accountability for technical aspects of development, including guiding and auditing the work of team members both on-site and off-shore

·          Ensure that the team are adhering to defined repeatable processes and company standards

·          Provided estimates/investigations/resolution of production issues

·          Ensure that team deliverables conform to standards and meet specifications

·          Responsible for developing and overseeing the development of technical solutions to meet business requirements

·          Collaborate with the design team on developing a strategy for introducing new technical features within my area of expertise

·          Responsible for providing technical leadership in area of domain expertise

·          Responsible for working with the team members to develop standards and best practices for implementing and supporting new development and technologies

 

Technologies and Tools: SAP MII, ABAP Workbench, Data Dictionary objects, ABAP programming (procedural and

object oriented), List/ALV reports, Enhancements, user exits, functions modules, Dialog Programs, SAP interface to MES System, IDOC’s/ EDI, BADI’s , BAPI’s, Workflow, XML, HTML, Javascript, Adobe CS5, Web technologies, Process Integration (PI), ABAP Proxy, Zebra label Designer, SAP Neatweaver, Cransoft, Winshuttle

         

Environment: SAP ECC 6 and 5, SAP MII 12.1.10, SAP PI 7.1, Oracle 11.2 Database

 

 

II.              Paddock Laboratories Inc. (Now a division of Perrigo Company)

Paddock Labs is a privately-held niche-based pharmaceutical company located in Minneapolis, Minnesota.

 

Sr. SAP/ABAP Developer (SD, WM, LE, PP-PI, SCM, LE, QM, MM, FI/CO, PS, Chargeback modules)

September 2007 – November 2010

 

          Responsibilities/Contribution:

·          Heavily involved in several project implementations as a Technical Lead focused on ABAP and RF Development, Label Forms printing and UPS Worldship interface with SAP R3.

·          Provided technical leadership on the SD, SCM, LE, Warehouse and Logistics Execution Projects, Calibration Project, Service Related Billing Project and for all SAP modules being utilized by the company

·          Responsible for providing development, programming expertise, and technical support for all installed SAP modules and custom ABAP chargeback application

·          Providing technical solutions to meet business process requirements by analysis, design, and development of technical areas of SAP

·          Developing and interpreting functional and technical designs for reports, forms, extensions, and other new development requests

·          Providing coding, testing, and documentation for all software modifications

·          Providing design and support for data interfaces to third party applications and ABAP extraction customization

·          Participating in system, integration, performance, and user acceptance testing

·          Providing support in SAP technologies

·          Working with IT management and QA validation to maintain validated state of application

·          Provides troubleshooting/debugging for SAP break/fix issues

·          Providing SAP interface support to third party applications

·          Performs code review for peer developer

·          GIS and EDI monitoring/issue resolution backup

 

Technologies and Tools: ABAP Workbench, Data Dictionary objects, ABAP programming (procedural and object

oriented), List/ALV reports, SAP Script/Smartforms, Enhancements, Transaction screen and variant, user exits, functions modules, RF programming, barcode label design, SAP interface using native SQL, IDOC’s/ EDI, BADI’s , BAPI’s, Workflow and LSMW.

         

Environment: SAP R3 4.7, MYSQL 8, Gentran (GIS)

 

 

III.              FMC Corporation (Corp-to-corp Client of Go Consulting Group Inc.)

FMC Corporation is one of the world’s foremost, diversified chemical companies with leading positions in

agricultural, industrial and consumer markets located in Philadelphia, PA.

 

Sr. Consultant, SAP/ABAP (SD, MM, Purchasing, FI modules)

April 2007 – June 2007

 

          Responsibilities/Contribution:

·          Created and enhanced ABAP reports, interface, forms, and enhancement programs

·          Unit testing in development/testing servers and release transport requests for all objects involved

·          Debugged programs that needs investigation

 

Technologies and Tools: ABAP Workbench, Data Dictionary objects, ABAP programming, conventional/ALV reports,

enhanced/modified standard screen via modification assistant, created Transaction

screen/variant,  Direct Input/update, user exits, functions modules, and SAP Scripts

         

Environment: ECC 5 and 6, SQL server and Informix database

 

IV.              Arinso International

Arinso is a global HR Services partner offering innovative HR business solutions to the world's largest employers. The company is dedicated to HR Excellence through Business Consulting, Outsourcing Services and Integration Services.

 

Sr. Consultant, SAP/ABAP (HR– Time Management and Payroll modules)

June 2006 – April 2007

 

                      Responsibilities/Contribution:

·          Lead a team of 3 to 7 members for all the projects assigned

·          Assign workload assignments to team members - individual assignments and deliverables

·          Mentor team members, establish/track performance goals/targets

·          Ensure that team members are adhering to defined repeatable processes

·          Provided estimates/investigations/resolution of tickets coming from the client

·          Ensure that deliverables conform to standards and meet specifications

·          Created, updated and debugged reports, interface, conversions, enhancements and forms programs

·          Unit testing in development server and transport all batch upload programs in test and production servers

·          Took part as well as provided support during systems and integration testing, parallel run and production/go live testing

·          Conducted an ABAP training (BC 425 - Modifications and Enhancements) for Accenture employees and an ABAP Training for all new Arinso ABAPers (BC 400 – Introduction to ABAP)

 

Technologies and Tools: ABAP Workbench, Data Dictionary objects, ABAP programming, conventional/ALV reports,

user-exit implementation, LSMW, batch input, dialog programming, Module Pools,

                                          Screen/Menu Painter, functions modules, SAP Scripts, Smart Forms, Logical Database,

Create transaction codes/variants, Create/modified screen variants, HR

programming, Creating Transaction codes, BADI development, Transporting objects

using STMS

 

Environment: SAP R3 4.7, Oracle 10g database     

 

Client involvements:

 

Accenture Inc. (MDC) – EuHReka SAP HR Implementation

Jan 2007 – April 2007

Accenture is a global management consulting, technology services and outsourcing company. Committed to

delivering innovation, Accenture collaborates with its clients to help them become high-performance company

 

Unilever – EuHReka SAP HR Implementation

Sept 2006 – Jan 2007

Unilever is one of the world’s leading manufacturers of fast moving consumer goods in foods and home &

personal Care product categories. 

 

Kennametal Inc. – SAP HR Implementation

June 2006 – Sept 2006

Kennametal  India is a wholly owned subsidiary of Kennametal Inc. Markets and distributes a broad range of

industrial supplies and accessories for metal working, mining and highway.

 

V.              Accenture Inc. - MDC

Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments.

 

Sr. Team Leader/Sr. Consultant, SAP/ABAP (MM, HR, SD, FI/CO modules)

May 2005 – May 2006

 

APEX – ABAP Programming Experts

Apex is the SAP-ABAP pool of Accenture, they serve various clients. 

              Responsibilities/Contribution:

·          Supervise and mentor a team between 5 to 8 members for IFX-AP (Asia Pacific) and IFX-NA (North America) projects

·          Oversee IFX-GOAL, IFX-DCC, IFX-Kulim and IFX-Cello mini-projects

·          Lead a team of 4 members during Internal quality audit and software configuration management audit

·          Accountable for team commitments - budgets, schedules, and quality of deliverables - process and technical focus

·          Track and communicate team capacity with Group Manager

·          Report/track on status to work plans supporting all workload capacity, primarily for project and support work in service delivery team

·          Complete other team deliverables such as design, code/construct, test, implement/install as appropriate

·          Prepare and send summary of charges as well as forecast report for contractors and permanent resource

·          Review functional designs based on entry criteria

·          Encourage, support, and sponsor process improvements with team

·          Provided programming requirements and/or technical consultation to the client’s SAP functional consultants and/or managers

·          Assign workload assignments to team members - individual assignments and deliverables

·          Served as a mentor to team members, establish/track performance goals/targets

·          Ensure that team members are adhering to defined repeatable processes

·          Provide performance feedback to all team members – done during annual assessment

·          Making sure all processes/documents should be in accordance to the CMMI framework

             

Technical responsibilities/contributions

·          Created technical documents based from functional requirements

·          Conduct code reviews to ensure that deliverables conform to standards and meet specifications

·          Provided point sheets to technical documents and component tests for areas of improvement

·          Perform component testing for the programs created/enhanced

·          Created program initiatives that will help the team/group in creating/enhancement of programs

·          Enhance existing and created programs from scratch and unit testing

·          Debugging of programs (customized/standard) during ticket investigations

·          Took part of the SAP upgrade from 4.6c to 4.7 for Japan system boxes

·          Regression testing for all customized programs involved in SAP upgrade

 

Technologies and Tools: ABAP Workbench, Data Dictionary, ABAP Programming, Conventional/ALV Report,

                                                 dialog programming, functions modules, RFC, IDOCS/ALE, User-exits, Data

                                                        Dictionary, Upgrade using transactions SPAU and SPDD, batch input, LSMW, SAP

                                                        Scripts, Smartforms, SPAU and SPDD, BAPI, BADI development, Logical Database, HR

                                                        programming, Create Transaction codes/variants, Create/modify screen variants, SAP

                                                        Query

 

Environment:  SAP R/3 4.7, 4.6c, Oracle 10g  database

 

Client Involvements:

 

Infineon Technologies Inc.

Aug 2005 – May 2006

Infineon is one of the leading manufacturer of technology hardwares like chip cards, security IC’s, fiber optics, microcontrollers, power semiconductors, and memory cards

 

                    Verizon OSP – SAP

May 2005 – Aug 2005

                            Verizon is a leader in wireless and line communication services in the US. 

 

 

VI.              Integrated Solutions Technologies Inc.

Luen Thai International Group

Integrated Solutions Technologies Inc. is the solutions firm of the Luen Thai International Group.  Its primary function is to provide information technology solutions to their sister  companies as well as clients outside the holdings, some of the industries are insurance, shipping, airlines, logistics, garments and textiles.

 

Consultant, SAP/ABAP (MM, PM, WM, SD, FI/CO, CS, CRM Modules)

September 2002 – May 2005

Re-tooled from being an Oracle developer to become an ABAP developer and joining the SAP consulting group as an ABAP consultant I. Tasked to provide programming expertise and technical consultations to SAP functional consultants for all the modules being utilized by the company’s client and for the interface to the Garments Operation System.

 

              Responsibilities/Contribution:

·          Created reports, interface, conversion, enhancements/modifications, forms programs from scratch using

·          Created Technical Designs based on functional specifications

·          Review technical designs created by teammates

·          Perform code reviews for programs created by peers

·          Perform component/unit testing, support during functional and UAT tests

·          Debugging to some of the created programs that needs investigation

·          Provided consultancy during GO2000 system implementation, assisted clients at the site on the use of the  

system immediate report on critical errors encountered by the user, absorb/studied GO merchandising modules

                            to be able to assist users once they encounter system problems.

             

 

              Technologies and tools: ABAP Workbench, Data Dictionary, ABAP programming, Conventional/ALV Reports,

                                                                      SAP Scripts and Smartforms, SAP Query, BAPI, Batch Input Programs, BDC/Call

                                                                      Transaction, LSMW, Interface programming, and Dialog programming, Screen/Menu

                                                                      Painter, function modules, SQL query analyzer, Enhancements/Modifications via

                                                                      modification assistant, Classes and Objects, Creating/enhancing RF screens, Creating

                                                                      Transaction codes/variants, Create/modify screen variants

 

Environment: SAP R/3, ABAP 4.7, 4.6C, 4.6B, Oracle 9i database, MySQL sever database

 

              Client Implementation projects:

              Plant Maintenance Module Implementation                             September 2002 – September 2003

              Materials Management Module Implementation                             September 2003 – July               2004

              Warehouse Management and Logistics Execution               July                 2004 – May               2005

              FI/CO Module Implementation                                           September 2002 – May              2005

              SD, CS, CRM  Modules program enhancements                             September 2002 – May              2005

 

 

Sr. Systems Analyst, Oracle Development

June 2001 – September 2002

Promoted to Sr. Systems Analyst after successful completion of the development and implementation of theCentury

Insurance Information System. To lead a team with 5 members for the projects: CIIS, CTSI L200 Logistics System, CTSI Lite Project , EE Track System.

 

Systems Analyst/Programmer, Oracle Development

June 2000 – June 2001

Assigned as one of the systems analyst/programmer/junior dba of a team that developed a generic non-life

Insurance system for one of the companies of the Luen Thai International Group, the Century Insurance

Information System, in Saipan. Assigned to analyze, design, developed, implement and maintain systems for the

following modules: policy issuance and endorsement data underwriting and reinsurance, Claims Module

 

Environment and Technologies:  Non-life Insurance Business, Information Technology, Oracle 8I Client/Server and Personal, Windows NT 4.0 server and workstation, DEVELOPER 2000 ver 6(FORMS6 & REPORTS6), DESIGNER 2000, SQL*PLUS 8i, PL-SQL,  ENTERPRISE MANAGER, TOAD, SQL LOADER, DATA MANGER, SCHEMA MANGER, STORAGE MANAGER, INSTANCE MANAGER,Oracle 8I database, MS Word, MS Power Point, MS Excel, and VISIO.

 

 

VII.              Bayan Telecommunications Inc.

BayanTel is the leading new telecommunications operator in the Philippines providing a full range of services. Assigned as a developer/analyst for storefront services, systems that provides payments, money transfer, internet service, email service, telex and telegraph services, charge account service, systems that supports the retail business of BayanTel.

 

Jr. Programmer/Analyst, Oracle Development

August 1998 – June 2000

Systems developer/analyst and an internal dba for the storefront business of a telecommunications company, assigned to create Oracle programs, participate in systems analysis and design, conduct and participate in integration

and systems testing. A Y2k Team Leader of 3 members during Y2K testing.

 

Environment and Technologies:  BayanTel Storefront business, Oracle 7 Client/Server, Windows95/NT, Unix, DEVELOPER 2000(FORMS & REPORTS), DESIGNER 2000, SQL*PLUS, PL-SQL,  ENTERPRISE MANAGER, SQL LOADER, DATA MANGER, SCHEMA MANGER, STORAGE MANAGER, INSTANCE MANAGER, MS Word, MS Power Point, MS Excel, and VISIO.